Want Higher Revenue From Your Existing Customers?

Retention marketing is a strategy that focuses on customers who have already done business with your company. However, the goal isn’t to increase the number of customers but to increase customer return rates and drive purchase frequency.

The Retention is everything in 2021

Why You Need to Invest in Retention

  • Acquiring a new customer is five times more expensive than retaining an existing one.
  • Increasing customer retention rates by five percent increases profits by 25 to 95 percent.
  • The success rate of selling to a customer you already have is 60 to 70 percent, while the success rate of selling to a new customer is five to 20 percent.
  • Customer retention is crucial for forecasting consistent growth in financial planning. If you can count on committed customers returning for the next financial quarter, anticipatory budgetary decisions are easier to make.

The Retention Economy

we’re entering a new era One where acquisition is facing limitations in the number of available net new customers. In fact, user growth is decreasing year by year. Meaning the pool of available internet users are already online and already happily shopping elsewhere.

It’s no surprise that global internet user growth is slowing. And even though the number of potential customers are limited, companies are still more focused on customer acquisition (44%) rather than retention (18%). And even fewer are considering the new factor for growth: fostering customer loyalty.

According to HBR the cost of acquiring a new customer is 5-25 times more expensive than retaining your existing ones. 

Since working with ProGrowth Hack, our customer retention rate has risen from 12% to 67%. That also helps us to decrease our advertising budget up to 50%

Julia Richardson ( Founder of Carlo’s Bakery) NewYork

We’re really impressed with the progress we’ve made on our campaigns. The attention to detail and the responsiveness have been excellent! Highly recommend ProGrowth Hack!

Anjit Sarkar ( Founder Diamond Studio)

Since working with ProGrowth Hack, our customer retention rate has risen from 12% to 67%. That also helps us to decrease our advertising budget up to 50%

Julia Richardson

Founder, Carlo's Bakery

We’re really impressed with the progress we’ve made on our campaigns. The attention to detail and the responsiveness have been excellent! Highly recommend ProGrowth Hack!

Anjit Sarkar

Founder, Diamond Studio

Very happy with the Lead generation services. Smart people, great service, and a significant improvement to our store visits and sales.

Joyanato Basu

Founder, S.R Jewellers

Who benefits from our Retention service?

Low Marketing Cost

Increase referral sales opportunities

Constructive relationship with customers

Stand Out from the Crowd.

Lower Cost Per Conversions And Higher Return

quote

It was great that you could speak clearly at a high level and a deeper expert level depending on the audience. With ProGrowth Hack, we’ve seen 30% revenue growth quarter over quarter.

Julie Woffard ( Head Customer Experience) Ideal Claim

From Acquisition to Retention. We Can Help You in Every Stage

From Visitors to Subscribers

Rather than start with pop-ups or newsletters, set your foundation on a comprehensive journey. Give away something valuable for FREE. Encouraging your visitors to signup and download or get the FREE value that you are proving.  

Educate your visitors and give them more value than any of your competitors are willing to give. This will position you as the industry expert. 

We understand how to coordinate paid media and increase your number of subscribers. We need to optimize your website like a well-oiled sales mechine. 

subscriber to New Customers

Your email campaigns might be pretty, but do they convert? Are you relying on email templates or default marketing automation? After the first step, we will create hyper-growth-focused email marketing campaigns for you. 

Combine visual storytelling, strong branding, and personalization, we create campaigns that actually convert. We also run multiple A/B testing for data-driven decisions. 

Customer to LTV ( Life Time Values)

Your customers aren’t just worth the amount of money they spend on your business today. They have future value if you’re able to retain them as customers.

We will work on retaining your existing customers through email marketing, SMS marketing, social media marketing, and loyalty programs. 

If you’re not sure what your repurchase rate looks like, who your most valuable customers are, or how to accelerate LTV, don’t worry.

That’s what we do best.

One-to-one Facebook Customer Marketing

A Facebook Custom Audience lets you target your Facebook ads at a specific group of people who have already interacted with your brand or your ex-customers. 

So, instead of targeting your ads to people through luck or broad demographics like age or gender, you can target your ads based on people who already purchased from you. You can create multiple segmentation based on their behavior. 

If you are not investing in a custom audience then we can increase your ROI dramtically. 

Bring Lost Customers Back To Your Site

98% of your first-time website visitors don’t fill out a form, make a phone call, or purchase an item that you sell. That’s why a sophisticated remarketing campaign isn’t just a nice idea …it’s absolutely critical to your profitability. 

 

Retention Audit with Conversion Valley

  1. Basics: Is your email service provider (ESP) correctly integrated with your eCommerce platform?
  2. Email List Building: How effective are your email and SMS sign-ups? Are your tactics compliant with privacy laws?
  3. Automated Emails: How effective are your automated emails? Do you run any experiments on your automated email campaigns?
  4. Newsletter & Campaigns: Are you mailing too much or not enough? Do you have the right balance of brand awareness with promotion?
  5. Creative: Do your emails generate high open rates, click-throughs, and conversion rates? If not, they WHY?
  6. Deliveray: Is your account authenticated? Do your capture tactics or mailing practices put you at risk of landing in spam?

 

Join 45 Min FREE One to One Advertising Strategy Meeting With us

Get your 100% FREE no-obligation 45-Minute Strategy Session Call ($1,000 Value) that could easily generate upwards of 2X in sales for your company. You’ll be getting a fully customized breakdown of our proprietary system for growth. In this meeting, we will discuss:-  (Please fill the form) 

Develop Emotional brand messaging

Help your brand to create a value proposition and steps to stand out from the crowded marketplace

Help you to identify your growth channel

Uncovering competitor’s most lucrative traffic sources, landing pages, ads, and even referral traffic

Advanced analysis of your website and identify conversion gaps that could be costing you money

Get a complete, customized breakdown of our proprietary system for growth

In-depth reports for improving different areas of your website

Powerful advice made simple and easy to put into action immediately

2 FREE A/B testing Ideas

On spot Social Media page audit

*No terms and conditions apply. FREE means FREE. No Upsell. No Down sell. No Crosse sell. You must understand that this is NOT for everybody, this is only for people serious about setting up their business for long term success and are willing to invest in growing their business. Choose your PPC Advertising Agency wisely.

It will just take 2-3min to answer those question. Please answer them carefully. We will develop a custom strategy based on your answer. 

We’ll get back to you within a day to schedule a 45 minutes Ads strategy call. We can also communicate over email if that’s easier for you.